The dth war has begun with the launch of BIG TV.
Reliance has done much hard work to promote its BIG TV. May it be charging for GSK instead of STB to evade taxes, spoofing competitors ads, accusing competitors of poor services ; but has reliance forgotton the most important thing SERVICE TO THE CONSUMERS??
I had been facing problems with BIGTV from the past 1 month and their customer care is as pathetic as their service.
I thought maybe its 1 in a 1000 cases and overall maybe BIG TV is not that bad but a little research on internet showed 1000s of users are unsatisfied with BIG TV service. Here are some links below so you can check out the reviews-
http://www.consumercomplaints.in/complaints/poor-service-c87556.html
http://reliance-big-tv.blogspot.com/2008/08/big-tv-facing-big-problems-part-1.html
http://reliance-big-tv.blogspot.com/2008/08/big-tv-facing-big-problems-part-2.html
http://reliance-big-tv.blogspot.com/2008/09/big-tv-consumer-woes-or-rivals-playing.html
->Some people have compared reliance with beggars!!
->Many have shifted and others are planning to shift to different providers.
->Some are still awaiting installation even after weeks of making payment.
->Almost all are frustrated and many are considering legal action.
So before you consider buying it just rethink-
3 comments for this post
I have subscribed for big tv and i found its a best dth in all other categories.
congrats!! ur the lucky one among the very few!!
Hey Sanchit I am Mani from Ginger Chai. I remembered you mentioning you had a hearing of your consumer case on 22nd feb. So how did it go buddy? Everything well? If I can be of any help then do tell.